Effective Date: August 28, 2026
Welcome to Hesed International Academy.
We respect your privacy and are committed to protecting the personal information of our learners, parents and guardians, prospective families, staff, visitors, and website users.
This Privacy Policy explains how Hesed International Academy collects, uses, stores, protects, and shares personal information when you visit our website, communicate with us, apply for admission, or use our services.
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Hesed International Academy is a Christian-based educational institution located in Shanzu, Mombasa, Kenya.
For purposes of applicable data protection laws, Hesed International Academy acts as the organisation responsible for determining how personal information collected through its operations and website is processed.
If you have questions about this Privacy Policy or how we handle personal information, please contact us through our official school contact channels.
Depending on how you interact with the school, we may collect different categories of personal information.
This may include:
Full name
Telephone number
Email address
Residential or postal address
Relationship to the learner
Emergency contact information
Identification or other information required for administrative purposes
Payment and billing information
Where necessary for educational and administrative purposes, we may collect:
Learner's full name
Date of birth
Gender
Previous school information
Academic records
Assessment results
Attendance information
Medical or emergency information supplied by a parent or authorised guardian
Special educational requirements where voluntarily or lawfully provided
Parent or guardian information
Other information reasonably necessary to provide education and learner support
Because information relating to children requires particular care, we take additional steps to protect learner information and only collect information that is reasonably necessary for legitimate educational, safeguarding, administrative, or legal purposes.
When you use our website, we may collect:
IP address
Browser type
Device information
Pages visited
Date and time of visits
Referring websites
General usage information
Information submitted through website forms
We may collect personal information:
When you submit an admission application
When you contact the school
When you request information
When you book a school visit
When you communicate with teachers or administrators
When you register a learner
When you make or arrange payments
When you submit online forms
When you attend school events
Through our website and associated technologies
Directly from parents, guardians, learners, or authorised representatives
Where permitted by law, from third parties or institutions involved in the learner's education
We use personal information only where necessary and for legitimate purposes, including:
To:
Provide educational services
Support learning and development
Monitor academic progress
Manage attendance
Communicate academic information
Organise examinations and assessments
Provide learner support
To:
Process applications
Assess applications
Communicate with prospective families
Arrange interviews or school visits
Complete registration and enrolment
To:
Manage school operations
Maintain accurate records
Communicate with parents and guardians
Manage fees and payments
Organise school activities and events
Maintain emergency and safeguarding information
We may process information where necessary to protect the health, safety, welfare, and security of learners, staff, visitors, and members of the school community.
We may use information where required to comply with applicable laws, regulations, court orders, government requirements, education requirements, accounting obligations, or other lawful requests.
We may use website information to:
Understand how visitors use our website
Improve website functionality
Improve our services
Detect technical problems
Maintain website security
Hesed International Academy recognises that learners may be children and that their personal information requires special protection.
We collect and process children's information primarily to:
Provide education
Maintain learner records
Support learning
Protect learner safety and welfare
Communicate with parents or guardians
Meet legal and educational obligations
Provide appropriate school services
We seek appropriate consent, authorisation, or other lawful basis where required by applicable law.
Parents and guardians are encouraged to contact the school if they have concerns regarding the collection or use of their child's personal information.
Hesed International Academy may take photographs or videos during school activities, events, competitions, educational programmes, and other authorised activities.
Where photographs or videos identify individual learners, we will handle them in accordance with applicable privacy and child-protection requirements.
Where appropriate, we may request permission before using identifiable photographs or videos for:
School publications
The school website
Social media
Newsletters
Marketing and promotional materials
School events and reports
Parents or guardians may contact the school regarding the use of identifiable images of their children.
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember preferences, understand website usage, and improve functionality.
We may use cookies for purposes such as:
Website functionality
Security
Remembering preferences
Website analytics
Improving user experience
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We do not sell personal information.
We may share personal information where reasonably necessary with:
Teachers and authorised school staff
Parents or guardians where appropriate
Educational authorities
Government agencies where legally required
Professional advisers
Service providers supporting school operations
Technology and hosting providers
Payment service providers
Examination or assessment bodies
Healthcare or emergency service providers where necessary
Law enforcement authorities where legally required
We require service providers handling personal information on our behalf to maintain appropriate confidentiality and security measures.
Our website may contain links to third-party websites, platforms, applications, or services.
These third parties may have their own privacy policies and terms of use.
Hesed International Academy is not responsible for the privacy practices, security, or content of third-party websites that we do not control.
We encourage users to review the privacy policies of third-party services before submitting personal information to them.
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
Accidental damage
Access to sensitive information is restricted to authorised individuals who need the information for legitimate school purposes.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including educational, administrative, legal, regulatory, accounting, safeguarding, and record-keeping requirements.
When information is no longer required, we may securely delete, destroy, anonymise, or otherwise dispose of it in accordance with applicable requirements.
Subject to applicable law, individuals may have rights regarding their personal information, including the right to:
Be informed about how their information is used
Request access to personal information held about them
Request correction of inaccurate or incomplete information
Request deletion of information in circumstances permitted by law
Object to certain forms of processing
Request restriction of certain processing
Withdraw consent where processing is based on consent
Exercise other rights available under applicable data protection legislation
Some requests may be subject to legal, educational, safeguarding, or administrative limitations.
We rely on parents, guardians, learners, staff, and other individuals to provide accurate and up-to-date information.
If your information changes, please notify the school so that our records can be updated.
You may contact the school to request correction of inaccurate or incomplete personal information.
Some technology or service providers may process information outside Kenya.
Where personal information is transferred or processed outside Kenya, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements and appropriate safeguards.
Where permitted by law and where appropriate consent has been obtained, we may contact parents, guardians, prospective families, or other users with information about:
School programmes
Admissions
Events
School activities
News and announcements
Other relevant school information
You may request that we stop sending non-essential marketing communications.
We may update this Privacy Policy from time to time to reflect:
Changes in legislation
Changes in our school operations
Changes in technology
Changes to our website
Improvements to our privacy practices
When we make changes, we will update the Effective Date shown at the beginning of this policy.
We encourage visitors to review this page periodically.
If you have questions, concerns, or requests relating to this Privacy Policy or the way Hesed International Academy handles personal information, please contact the school.
Location: Shanzu, Mombasa, Kenya
Email: info@hesedacademy.co.ke
Phone: +254 733 288088
For privacy-related requests, please clearly state the nature of your request and provide sufficient information for us to identify the relevant records.
If you believe that your personal information has been handled in a manner that violates applicable data protection requirements, we encourage you to contact Hesed International Academy first so that we can investigate and address the concern.
You may also have the right to lodge a complaint with the relevant data protection authority in Kenya.
At Hesed International Academy, we recognise that trust is an essential part of the relationship between a school, learners, and families.
We are committed to handling personal information responsibly, protecting learner privacy, and maintaining a safe and trustworthy learning environment.
Hesed International Academy
Nurturing Global Minds for a Bright Future.
